EARS plc have been designing and commissioning radio communications and vehicle tracking systems throughout the UK and Europe since 1999. During this time we have built critical strategic relationships with the leading manufacturers, thus enabling us to offer bespoke and mission critical solutions. Our Design Team, Project Managers, Engineers and support staff are trained to the highest standards. Our dedication to our client’s needs and commitment to delivering pioneering technology continues to enhance our reputation in the sector.
Services we offer
Ears plc has witnessed exponential growth in its managed contract services with new clients including River Island, WalMart Asda and the Natural History Museum just to name a few. Our service includes 24 hour replacement, management of all licensing issues, guaranteed parts and accessories stock, and full client reporting including detailed key performance indicators and cost or spends analysis by store or region. This service is available throughout the entirety of the UK and Ireland. Industries which employ and entrust EARS plc with this service include hotel chains, facilities management companies, National Health Service Trusts, Construction and Logistics companies.
Our systems integration solutions put our customers first. Our ability to integrate both modern and legacy systems whatever the technology enables all users to achieve their business communication goals. We can integrate a wide spectrum from VHF and UHF to GPS and VOIP TETRA. We specialise in bringing together component subsystems into a whole and ensuring that those subsystems function together as a unit.
Service Support Centre
Our team of engineers are trained and certified by all major manufacturers including Motorola, Icom, Tait, Hyt, Team Simoco and Transcrypt. EARS plc have a policy of only using Original Equipment Manufactured (OEM) components and accessories thus reducing the impact on the environment and conforming to our policy on waste management and best practice. We offer a complete repair service and we guarantee a large stock of holding parts including accessories and batteries. We have a 24 hour a day 365 days a year customer support line which guarantees advanced technical knowledge and onsite support within the same working day. We can provide fixed cost maintenance plans for up to 5 years. We offer the customer with an audit trail and job number thus ensuring their ability to track service throughout the repair. We offer the client complete confidence/satisfaction backed up by our repair and service warranty. All our staff are committed, knowledgeable and responsive.
Our dedicated Service & Installation Line is 020 8964 6695
Specialising in large scale events, our experience in hire and rental is evidenced by our satisfied customers which include the Notting Hill Carnival (for the last six years), Live8, Wimbledon, George Michael’s Tour, Razorlight and the Princess Diana Memorial concert just to name a few.
We guarantee to meet all of the customer’s rental needs by offering free site surveys, free consultancy and free frequency planning for as long as the customer requires. EARS plc provides the customer with complete and effective communication by offering an extensive hire fleet of audio equipment, including handsets, mobiles, fixed base and repeater radio, intercom, belt and audio accessories. Our hire stock includes an extensive fleet of the latest digital equipment.
EARS plc provides a tailored solution to meet the precise requirements from licensing, channel programming, packing and delivery on site. We offer a hired rental service starting from as little as 75p a day. Our customer’s can rely on our guarantee of rapid response which is available 24 hours a day and 365 days a year.
Wide Area Networks
EARS plc offers customers wide area radio networks in MPT1327 Trunking and Conventional Modes. They are confidential, secure and can be made resilient for disaster recovery applications. We have sites offering superb City of London, West End, M25 and South East England Coverage.
Ears PLC provides design and installation services for local and wide area mission critical and resilient Tetra solutions along with independent systems integration services for Private Mobile Radio (PMR). As ears PLC is not tied to any manufacturer we are able keep an independent eye on the latest technology, utilising the best available solution for any environment. By bringing together our experience in communications systems support with an independent approach to the design and integration of the latest technologies Ears PLC has been able to develop a range of managed services for PMR and mission critical resilient communications which has put us at the forefront of Digital Tetra and conventional systems integration and deployment
Delivery Service/Next Day Replacement
We offer guaranteed delivery to all of our customers. In the UK Mainland we will dispatch within four working hours and provide replacement radios for next day delivery. Within the M25 and Home Counties we guarantee to dispatch during the same day.