Ears Communications

Ears plc has witnessed exponential growth in its managed contract services with new clients including River Island, WalMart Asda and the Natural History Museum just to name a few. Our service includes 24 hour replacement, management of all licensing issues, guaranteed parts and accessories stock, and full client reporting including detailed key performance indicators and cost or spends analysis by store or region. This service is available throughout the entirety of the UK and Ireland. Industries which employ and entrust EARS plc with this service include hotel chains, facilities management companies, National Health Service Trusts, Construction and Logistics companies.

• Fully certified engineers
• Friendly, personal service
• Before and after-sales support
• Fast turnaround, while-u-wait service
• Large stock of spare parts and accessories

Maintenance Contracts

EARS plc offer personalised maintenance contracts with three superior levels of service starting from only £1.99 per calendar month. Some of the benefits that you can recieve with our Mobile and Hand Portable contracts include guaranteed turn-around for parts and accessories, unlimited repairs, guaranteed parts availability and fast track service. Our Base Station and Repeater contracts enable you to have annual inspections, on site assistance within a guaranteed amount of time, individually assigned engineers and free collection and delivery.

For more information on what maintenance contract would best suit your business call our Sales team on 020 8964 6699 or email danny@ears.plc.uk for a free pamphlet.

While-u-Wait/Rapid Response Repair Service

EARS plc offers a while-u-wait and rapid response repair service for minor two-way radio or tracking faults from programming issues to battery and radio checks. Our friendly team of engineers will be on hand with any programming, licensing or application queries you may have.

Delivery Service/Next Day Replacement

We offer guaranteed delivery to all of our customers. In the UK Mainland we will dispatch within four working hours and provide replacement radios for next day delivery.  Within the M25 and Home Counties we guarantee to dispatch during the same day.
 

We Now Have a Dedicated Service & Installations Number!

Please dial 020 8964 6695 to be connected instantly to our Service Team.

Installations can be carried out on your vehicle at our premises or on site. Our premises offer accessibility and parking so that your visit will be convenient and stress free.

Specialising in large scale events, our experience in hire and rental is evidenced by our satisfied customers which include the Notting Hill Carnival, Live8, Wimbledon, George Michael’s Tour, Razorlight and many Wembley Stadium concerts just to name a few. We guarantee to meet all of the customer’s rental needs by offering free site surveys, free consultancy and free frequency planning for as long as the customer requires. EARS plc provides the customer with complete and effective communication by offering an extensive hire fleet of audio equipment, including handsets, mobiles, fixed base and repeater radio, intercom, belt and audio accessories. Our hire stock includes an extensive fleet of the latest digital equipment. EARS plc provides a tailored solution to meet the precise requirements from licensing, channel programming, packing and delivery on site. We offer a hired rental service starting from as little as 75p a day. Our customer’s can rely on our guarantee of rapid response which is available 24 hours a day and 365 days a year.

EARS plc offer Reliable, Clear, and Cost Effective Communications throughout Central London

EARS plc operate a number of aerial sites across the city of London and UK wide which are essential for long-range radio coverage. Space on these sites is available to rent and our engineers provide a fully comprehensive support service.

Ears PLC provides design and installation services for local and wide area mission critical and resilient Tetra solutions along with independent systems integration services for Private Mobile Radio (PMR)

As ears PLC is not tied to any manufacturer we are able keep an independent eye on the latest technology, utilising the best available solution for any environment.

By bringing together our experience in communications systems support with an independent approach to the design and integration of the latest technologies Ears PLC has been able to develop a range of managed services for PMR and mission critical resilient communications which has put us at the forefront of Digital Tetra and conventional systems integration and deployment

We provided services for Millbank Tower in London - which demanded high-quality, flawless performance in communications.

Unique Equipment Provision, Service & Handling

• Free Coverage Trials
• VoIP Technology
• Large Range of Base Stations available to rent or buy
• Maintenance Contracts including 24hr support, 365 days a year!
• Wider Area Coverage - Highgate Site Facilities available
• Repeaters offer long range application: 20-25 miles from site with absolute channel clarity.
• Licence Free
• Fixed, cost effective solutions - All Inclusive Monthly Rental Rates
• Low deposit
• Large range of handportables, base stations and mobile vehicle units
• Immediate delivery
• Demonstrations available

Talking Props specialise in the hire of communication and surveillance props, concentrating on walkie talkies and all communications equipment used by police, military, security and emergency services.

• Walkie talkies (obsolete & new)
• Audio accessories (headsets, earpieces and microphones)
• Mobile phones
• Aerials and antennas
• Telephones
• Covert and surveillance equipment
• Radio test equipment

Talking Props can provide technical assistance and advice if requested.
W: www.talkingprops.co.uk

When coupled with the Capacity Plus single-site trunking solution, you can expand your communication capacity to enable up to 1200 radio users to share voice and data communication on the same system.

Teldio offers the following solutions:

PBX+ Plus
RBX +Plus (Radio Branch Exchange) is the first digital radio telephony system designed to meet the needs of industries that require a customizable private mobile telephony network. This product allows digital radios to communicate with phones while accessing familiar telephony features.

Download the PBX+ Brochure here

Alarm Control System
Alarm Control System (ACS) is a software application that automatically dispatches safety and business critical alarms to MOTOTRBO digital radios and other mobile devices. If an alarm is raised the Alarm Control System will immediately identify the available employees and escalate the alarm until it is acknowledged, resolved and closed.

Download the ACS brochure here

Indoor Positioning System
The Indoor Positioning System locates and tracks people and assets inside a building. The solution provides real-time location data of radio and mobile phones users using Bluetooth beacons connected to a LAN. Indoor Positioning can be used in conjunction with the Alarm Control System to route emergency notification messages to a person according to his or her location within a building. For example, a fire alarm triggered in a specifc building can be routed to a radio user within that building to minimize response time. Bluetooth Positioning Beacons installed in key locations of a facility allow organizations to track and position any Bluetooth device (such as mobile phones, Bluetooth-enabled digital radios and tags) inside buildings.

Download the IPS Brochure here

Centralised Lone Worker
The Centralised Lone Worker Module raises an alarm whenever a radio or mobile phone user does not respond to a regular safety check. The software application automatically sends messages and monitors responses from digital radio and mobile phone users. Centralized Lone Worker regularly sends 'alive check' messages to employees. If an employee fails to respond to the 'alive check' request an emergency alarm is immediately raised to supervisors and support teams.

Download the CLW Brochure here

R2R Recording
R2R Recording provides the necessary solution for businesses to implement enhanced audit trails, increase their operational accountability, minimise their legal liabilities, improve thier training material and refine their customer service.

R2R Recording allows network administrators to record, log and playback any group call on MOTOTRBO two way radio networks, allowing users to record both Radio to Radio and Phone to Radio conversations.

Download the R2R Brochure here

To request more information call EARS at 02089646699 or e-mail us at info@ears.plc.uk